Entity: Duckcart Services LLP (operating as Tiobu), Bhagalpur, Bihar, India
Website: https://tiobu.com
1. Introduction
Welcome to Tiobu, operated by Duckcart Services LLP, the data controller responsible for your personal information.
This Privacy Policy explains how we collect, use, and protect the personal data you provide while using our website. By accessing or using Tiobu, you agree to the terms described below. If you do not agree, please discontinue use of the website.
We value your trust and are committed to ensuring the confidentiality and security of your personal information.
2. Information We Collect
(a) Automatically Collected Information
When you visit Tiobu, we automatically collect certain information about your device, including:
- Browser type and version
- IP address and time zone
- Installed cookies
- Pages or products you view
- Referring websites or search terms
- How you interact with our website
We refer to this as “Device Information.”
(b) Information You Provide
We may also collect personal data you voluntarily provide to us, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Billing/Shipping Address
- Payment Information
- Company/Organization details
This information is typically collected during account registration, subscription to newsletters, or while making a purchase or campaign transaction.
3. Purpose of Data Processing
We process your personal data to:
- Operate and maintain our website
- Improve user experience and site performance
- Fulfill contractual obligations (e.g., processing orders or campaign payments)
- Communicate with you about services, updates, or promotions
- Detect and prevent fraudulent or unauthorized activities
- Comply with applicable legal obligations
We only collect and process data that is necessary and relevant for these purposes.
4. Legal Basis for Processing
For users in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual necessity: To fulfill agreements (e.g., campaign participation, purchases).
- Legitimate interests: To operate, maintain, and improve Tiobu’s services.
- Consent: For marketing communications or optional cookies.
- Legal compliance: Where required by law or regulation.
Your data may be transferred outside the EEA (including to Canada or the United States) under appropriate safeguards.
5. Your Rights (For EU/EEA Residents)
If you are a European resident, you have the right to:
- Be informed about how your data is used
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion (“right to be forgotten”)
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
- Object to automated decision-making or profiling
To exercise these rights, please contact us at contact@tiobu.com.
6. Use of Cookies
We use cookies to personalize your experience, analyze traffic, and improve functionality.
Cookies are small text files stored on your device when you visit our website. They help us:
- Recognize returning users
- Remember preferences and settings
- Analyze how visitors use our site
- Deliver tailored content and ads
Some cookies are essential for website operation and cannot be disabled. You can manage or delete other cookies through your browser settings.
For detailed information, refer to our Cookie Policy below.
7. Links to External Websites
Tiobu may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing the privacy policies of any external sites you visit through our platform.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
All information you provide is stored on secure servers protected by firewalls and access controls.
However, please note that no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
9. Legal Disclosure
We may disclose your personal data when required by law or in good faith when such disclosure is necessary to:
- Comply with a legal obligation or court order
- Protect our rights or property
- Ensure user safety or public security
- Investigate fraud or respond to lawful government requests
10. Cookie Policy
This section outlines how we use cookies on Tiobu.com to enhance your experience.
What are cookies?
Cookies are small data files placed on your device when you visit a website. They help us understand how visitors interact with our platform and improve website functionality.
Why we use cookies:
- To remember user preferences
- To improve website performance
- To analyze traffic and usage trends
- To deliver personalized marketing content
Cookie duration:
Some cookies are deleted when you close your browser (“session cookies”), while others remain until manually deleted (“persistent cookies”).
We are committed to transparency and respecting your privacy. For details on managing cookies, refer to your browser’s cookie settings.
11. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law or for legitimate business purposes.
12. Changes to This Policy
Tiobu reserves the right to modify or update this Privacy Policy at any time. Any updates will be reflected with a new “Last Updated” date. Continued use of the website after changes constitutes your acceptance of the updated policy.
13. Contact Information
If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@tiobu.com
Entity: Duckcart Services LLP
Brand: Tiobu
Location: Bhagalpur, Bihar, India
14. Data Deletion
To delete any user data, you can write mail to:
Email: contact@tiobu.com