Cancel or reschedule a service
Email contact@tiobu.com promptly with your order or campaign reference, purchase email and whether you want to cancel or reschedule. We will review the request against the terms disclosed for your purchase or agreed campaign and applicable law.
Campaign changes and refunds
If a creator becomes unavailable or a material part of the service cannot be delivered, we will discuss an acceptable replacement or another resolution under the agreed terms. Any cancellation costs or refunds are handled under the agreed terms and applicable law.
See our Terms of Use and Return and Refund Policy.