Service purchases
Tiobu provides influencer marketing, user-generated content and related digital services. For service-only orders, there is no physical item to return.
Request a refund
Email contact@tiobu.com with your order reference, purchase email and the reason for your request. Report duplicate charges, payment discrepancies or a service delivery issue as soon as you notice them.
Refund eligibility and any deductions follow the terms disclosed for your purchase or agreed campaign and applicable law. Any deduction for completed work or non-recoverable creator or supplier commitments must be explained and supported by the agreed terms. We will explain the outcome and how any approved refund will be processed.
See our Terms of Use and Cancellation Policy.